Privacy policy
Effective Year: 2025
This Privacy & Data Protection Policy explains how Ayana Jewels collects, uses, stores, and protects personal and business information for both B2C and B2B clients.
1. Scope of Policy
This policy applies to:
• B2C customers using our website for personal purchases.
• B2B clients, including wholesalers, retailers, and business partners, interacting via email, proposals, or agreements.
2. Information We Collect (B2C)
• Full name, email address, phone number, and shipping address
• Login credentials
• Payment information (processed securely through third-party payment gateways)
• IP address, browser type, device information, and website usage behavior
3. Use of Information
• Order processing and delivery
• Customer communication and support
• Marketing and promotional communication (optional)
• Website security and fraud prevention
4. Information Sharing
• Shared only with trusted partners such as courier companies, IT service providers, and payment processors
• We do not sell personal data to third parties
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyze traffic, and enhance services. By using our website, you consent to the use of cookies. You may disable cookies through your browser settings.
6. Legal & Government Disclosure
Ayana Jewels may disclose personal or business data when required by law, regulation, court order, customs authorities, taxation authorities, or government agencies.
7. Age Restriction
Our website is intended for users aged 18 years or older. We do not knowingly collect data from individuals under 18.
8. B2B Data Protection
For business clients, we may collect:
• Company name, contact details, GST/VAT numbers
• Business licenses and addresses
• Purchase orders and transaction records
B2B data is used strictly for commercial communication, invoicing, compliance, and order fulfillment.
9. International Data Transfer
As we serve international clients, data may be processed outside India. We follow applicable data protection laws, including GDPR where required.
10. Data Retention
Data is retained only as long as necessary for business, legal, or regulatory purposes.
11. Data Security
We implement appropriate technical and organizational measures, including encrypted servers and secure systems. However, no system is 100% secure.
12. Policy Updates
Ayana Jewels reserves the right to update this policy at any time. Changes will be effective upon posting on the website.
13. User Consent
By accessing or using our website, you acknowledge that you have read, understood, and agreed to this Privacy & Data Protection Policy.
14. Contact Information
Email: Marketing@ayana-jewels.com
Phone/WhatsApp: +91-7300069729
This Privacy & Data Protection Policy explains how Ayana Jewels collects, uses, stores, and protects personal and business information for both B2C and B2B clients.
1. Scope of Policy
This policy applies to:
• B2C customers using our website for personal purchases.
• B2B clients, including wholesalers, retailers, and business partners, interacting via email, proposals, or agreements.
2. Information We Collect (B2C)
• Full name, email address, phone number, and shipping address
• Login credentials
• Payment information (processed securely through third-party payment gateways)
• IP address, browser type, device information, and website usage behavior
3. Use of Information
• Order processing and delivery
• Customer communication and support
• Marketing and promotional communication (optional)
• Website security and fraud prevention
4. Information Sharing
• Shared only with trusted partners such as courier companies, IT service providers, and payment processors
• We do not sell personal data to third parties
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyze traffic, and enhance services. By using our website, you consent to the use of cookies. You may disable cookies through your browser settings.
6. Legal & Government Disclosure
Ayana Jewels may disclose personal or business data when required by law, regulation, court order, customs authorities, taxation authorities, or government agencies.
7. Age Restriction
Our website is intended for users aged 18 years or older. We do not knowingly collect data from individuals under 18.
8. B2B Data Protection
For business clients, we may collect:
• Company name, contact details, GST/VAT numbers
• Business licenses and addresses
• Purchase orders and transaction records
B2B data is used strictly for commercial communication, invoicing, compliance, and order fulfillment.
9. International Data Transfer
As we serve international clients, data may be processed outside India. We follow applicable data protection laws, including GDPR where required.
10. Data Retention
Data is retained only as long as necessary for business, legal, or regulatory purposes.
11. Data Security
We implement appropriate technical and organizational measures, including encrypted servers and secure systems. However, no system is 100% secure.
12. Policy Updates
Ayana Jewels reserves the right to update this policy at any time. Changes will be effective upon posting on the website.
13. User Consent
By accessing or using our website, you acknowledge that you have read, understood, and agreed to this Privacy & Data Protection Policy.
14. Contact Information
Email: Marketing@ayana-jewels.com
Phone/WhatsApp: +91-7300069729